Soft skills and salesFeedback conversations
VR training module
The conversation every new manager puts off.
Managers give feedback to an employee who reacts: defensive, upset, or quiet. They practice being clear and fair, and agreeing what changes.
- Every action, decision, and word recorded and analyzed
- Runs on Meta Quest headsets, managed from the Bubbler Hub
- Adapted to your procedures before rollout
Feedback conversations
- 01Prepare
- 02Open
- 03Describe
- 04Listen
- 05Agree
Signs you need this
Signs your training needs more practice
Feedback is avoided
Problems go unaddressed until they become performance issues.
Feedback is vague
Employees leave unsure what they need to change.
Conversations go badly
Employees become defensive and nothing changes.
New managers are untrained
People are promoted without practice.
HR is called late
Issues reach HR after months of silence.
What the module includes
5 chapters, in the order the work happens.
Each chapter is a conversation learners have out loud. They can repeat any chapter and try a different approach.
- 01
Prepare
Decide what you will say and why.
- 02
Open
Explain why you are meeting.
- 03
Describe
Describe the behavior and its impact.
- 04
Listen
Hear the employee’s side.
- 05
Agree
Agree what changes and when you will check in.
What gets recorded
Every attempt, analyzed step by step.
- Transcript
- What was said.
- Clarity
- Whether the behavior and impact were specific.
- Listening
- Whether the employee’s side was heard.
- Agreement
- Whether a clear next step was agreed.
Built around your work
Your procedure, not a generic one.
- Your feedback model
- Your workplace situations
- Your HR policies
- Different employee reactions
Your subject-matter experts review the module before anyone trains on it.
- 01
Live view
Watch what the learner sees in the headset from a laptop or tablet, with the current task, step, and progress. The video stream isn’t stored; the session record is.
- 02
Session record
Every step taken or missed, in order and timed, plus the decisions the learner made and what they said.
- 03
Learner history
Every attempt for each person, so you can see what improved and what still needs another run.
- 04
Program dashboard
Completion across the group, the steps most people miss, and who needs another attempt or a conversation.
- 05
Reports and exports
Dated completion reports for each person, as PDF or data files, for training files, audits, and accreditation.
Not just another course
What changes when practice moves into a headset.
| Classroom or video | This module | |
|---|---|---|
| How people learn | Slides, video, or a demonstration | Doing each step themselves |
| Mistakes | Found later, on the job | Shown the moment they happen |
| Consistency | Depends on the trainer | Same scenario for everyone |
| Repetition | Limited by time, materials, and equipment | As many attempts as each person needs |
| Records | Sign-in sheet | Each step, decision, and attempt, by person |
Related modules
Often run together.
Behavioral health de-escalation
Keeping yourself and others safe when someone is in crisis.
Read more →
Sales objection handling
Answering price, timing, and competitor objections with a live buyer.
Read more →Discovery calls
5 chapters
Discovery calls
Asking the questions that uncover what the buyer actually needs.
Read more →Questions
About this module.
It is most used by new managers, but experienced managers use it to prepare for a specific conversation.
See feedback conversations in a headset.
Book a demo and we’ll walk you through the module, show you what the records look like, and talk about adapting it to your team.